Types of Data Collected
We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) from users, as explained below.
PII: Personal information such as name, email address, contact number, and address may be collected at various points on our website, such as when contacting us or subscribing to our newsletter. We only collect such information when voluntarily provided by the user, and it is solely used for communication or service-related purposes.
Purpose of Data Collection
The data collected from users is used in the following ways:
Communication: We may use the provided contact information to respond to inquiries, provide requested information, or inform users about our products, services, or promotional offers.
Improving Services: Non-PII is used to analyze user trends, preferences, and behavior on our website. This helps us enhance our offerings, customize content, and optimize user experience.
Legal Obligations: In some cases, we may collect and process data to comply with legal requirements, such as tax obligations or law enforcement requests.
Consent and Data Access
Upon request, we will provide access to personal data we hold about you. This allows you to correct any inaccuracies, update information, or request the deletion of personal data, except when legally obligated to retain it. To exercise any of these rights, please reach out to us through the contact details provided at the end of this policy.
Data Retention and Deletion
Data Security Measures
We take appropriate technical and organizational measures to protect user data and ensure its confidentiality, integrity, and availability. These security measures include encryption, access controls, regular backups, and staff awareness training on data protection principles. However, please note that no security measures are foolproof, and we cannot guarantee the absolute security of data transmitted or stored.
Third-Party Data Sharing
We do not sell or transfer personal data to unrelated third parties except as necessary for legal purposes, service providers, or partners who help us operate and improve our website and services. These third-party processors and partners are bound by agreements or obligations to keep personal data protected and confidential. We may also disclose personal data when required by law or to protect our rights, safety, or property.
Third-party services we use include:
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics may utilize cookies and similar technologies to collect general analytics data. Google’s privacy policies govern the use and collectivity of data obtained through Google Analytics.
Our website is not directed at children, and we do not knowingly collect personal data from individuals under the age of 16. If you believe your child has provided us with personal information without your consent, please Contact Us directly, and we will promptly remove the information.